
Frequently asked questions
What is Loopely Club?
Loopely Club is a membership that gives you access to refurbished devices and mobile connectivity through flexible subscriptions — without ownership, long-term contracts, or complexity.
How does the Loopely membership work?
Loopely Club is our membership that gives you access to device rentals, mobile subscriptions, exclusive pricing, and priority support.
Do you run credit checks?
No. Loopely does not perform traditional credit checks. Access is based on membership and subscription terms, not credit history.
How does phone rental work?
You choose a phone, select a subscription plan, and pay a monthly fee. The phone is yours to use as long as the subscription is active. When you’re done, you return or upgrade.
What phones are available?
We offer a curated selection of high-quality iPhones, including refurbished and premium models. Availability may vary by market.
Is insurance included?
Yes. All rented devices include basic protection against normal wear and accidental damage. Optional extended coverage may be available.
What happens if my phone is lost or stolen?
You should report it immediately. Depending on your plan and coverage, a replacement fee may apply.